Quick Customer Experience Wins for Insurers [Webinar]
Speakers: Tim Baum [Harford], Tom Benton [Novarica], John Pettit [Sapiens], Angie Winn [GhostDraft]
Today’s leading insurers focus on building exceptional customer experiences that drive growth, retention, brand loyalty, and efficiency. In fact, 70% of insurance CEOs are prioritizing and investing in customer experience over the next 12 months.
With 2021 approaching rapidly and with great uncertainty, it’s essential to focus on quick customer experience wins. That’s why we teamed up with our friends at Novarica, Harford Mutual Insurance, and Sapiens to bring you this webinar on actionable CX tips for P&C insurers.
You will walk away from this webinar with tactical actions you can take today to start building personalized experiences that connect.
In just 1 hour, you’ll learn:
- Customer expectations and behaviors that are here to stay
- Communication strategies to engage customers faster and easier
- How to track and report CX efforts
- How to leverage technology to go digital faster
Meet the Panelists
Tim BaumVice President & CIO at Harford Mutual Insurance Company
Tom BentonVP, Research and Consulting at Novarica
John PettitChief of P&C Product at Sapiens
Angie WinnVP, Business Development at GhostDraft
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