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Frequent support questions

We're here to help. Below you'll find answers to the questions we get asked the most.

Is my data secure with GhostDraft?

Absolutely. We will never share or store your sensitive data. We prioritize client safety and guarantee data security throughout the entire CCM implementation and management lifecycle.

What ISO libraries does GhostDraft offer?

We’re always updating our ISO offering. Currently, we deliver pre-configured ISO libraries for all multistate, state-specific, and carrier proprietary forms covering the following product lines:

  • Inland Marine
  • Business Owners Protection
  • Commercial Auto
  • Commercial Property
  • General Liability
  • Umbrella
  • Crime
  • Employment Practices
  • Equipment Breakdown
  • Professional Liability

Will GhostDraft teach us how to create templates on our own?

Definitely. Whether you choose to implement and manage GhostDraft independently or with the help of our experts, we’ll provide flexible and responsive training and support throughout the entire process to ensure your success.

How is GhostDraft different from other CCM solutions?

GhostDraft delivers a highly intuitive CCM suite designed for business users. Our solution allows content authors to easily create, test, and deliver omnichannel batch, on-demand, and interactive documents in real-time without IT assistance. Our sophisticated Document Domain Model gives IT users the ability to complete one-time data mapping to multiple core systems, thus connecting all of your data to your business-driven templates.

Where do we start with GhostDraft?

We like to start our partnerships by arranging a meeting or phone call to learn more about your ideas and needs, answer any questions, and recommend the right solution for you. Each solution is then perfectly tailored to your individual business needs and goals.