About GhostDraft

Innovating customer communications and document automation since 1984.


Years of pioneering digital communications


Insurance customers across the US


Companies leveraging GhostDraft worldwide


Empowered business users


Implementation success


Customer churn rate

We help organizations like yours build and retain strong customer connections while reducing compliance risks and boosting speed to market. Find out how our next-gen solutions can benefit your business today.

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Meet the GhostDraft Leadership Team

We’re led by a group who encourages new ideas, challenges our teams, and questions conventional thought to unlock innovation and creativity at every turn.

Larsen Lockwood-Hall


With over 15 years of executive leadership experience in the technology and media industries, Larsen combines a strong technical background with his passion for strategy to lead the GhostDraft business.

Mark Todes

Executive Vice President, Projects

As Co-founder and EVP of Projects, Mark has a lifelong history working in the document automation industry, leading project management for all three generations of GhostDraft.

Peter Ottermann


Peter has spent more than 20 years in product management and development, leading GhostDraft’s engineering teams and driving continuous innovation across the GhostDraft suite.

Brad DuPont

VP, Sales

Brad has over 25 years of consulting experience for insurance organizations, focusing on document management, workflow, digital transformation and improving the customer experience.

Angie Winn

VP, Business Development and Alliances

Angie brings over 25 years of experience delivering customer communications and document automation solutions to US insurers. She leads GhostDraft’s implementation and services teams.

Joanne Irvine-Smith

VP, Product Development

Joanne has more than 25 years of software design and development experience and brings deep expertise in product management, leading GhostDraft’s strategic direction and product roadmap.

Our Values


Excellence is a commitment to greatness. It means striving to excel in every aspect of our business and approaching every challenge with a determination to succeed.

Correspondence / Marketing


Respect is a sense of appreciation for value and the process of honoring clients by exhibiting consideration for their needs.


Trust is a firm belief in the reliability, ability and truthfulness of our offering.


Teamwork means recognizing that the whole is greater than the sum of its parts. We achieve it when we leverage our collective genius, skills, ideas and strengths to obtain exceptional results.

Continuous Improvement

Continuous improvement means never becoming complacent. We are never satisfied. We constantly challenge the status quo in an effort to be better today than we were yesterday.

Never stop innovating

Stay ahead of the market by partnering with a CCM solution provider that’s always in touch. We continuously question the status quo and build solutions designed to keep our clients one step ahead of the ever-changing market.

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Ongoing Innovation

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