Why GhostDraft

Take Control and Build Better Customer Experiences

We live in a world where technology is constantly advancing – and your customers expect you to keep up. GhostDraft empowers you to reach your customers in a way that builds strong relationships through innovative document automation capabilities and customized communications designed to connect and impress.

Modern Technology

Digitally Native

We are a modern, next-gen CCM solution. The GhostDraft platform was built from the ground up to provide a full-spectrum, digital experience – much more than just a document print engine. Our loosely coupled service-oriented architecture (SOA) enables flexible, scalable and rapid integration with a light implementation footprint.

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Business-Driven Solutions

GhostDraft is deployed as a foundational component of applications in the insurance, banking and legal sectors. But our focus today is primarily the North American insurance market, particularly property & casualty. Our customer services and implementation team has acquired significant ‘in market’ domain experience with complex insurance products. We work closely with analysts, industry organizations, and of course, our customers to ensure that our offering keeps pace with the requirements of this sector.

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Focused on Insurance
Customer Support and Success

Global Delivery Model

Our US and Canadian team delivers online and onsite training and implementation support with optional 24-hour customer services that leverage our offshore Centre of Excellence in South Africa. This delivery model, along with our Agile approach to projects, serves to reduce inefficiencies and cut time to production, allowing us to pass along significant cost savings to you.

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Integrated with the Best

Our powerful allies include some of the industry’s leading core-system and policy administration vendors. For many of these, GhostDraft is an integral part of their offering and functions as their primary customer communications system. Our unique Data Domain Model has enabled fully modular, flexible integration with these systems.

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Integrated with the Best
Ongoing Innovation

Future-Proof Technology

We are always asking ‘what’s next’ for our customers and the market. We’re always investing in our product and R&D to continuously deliver the most meaningful and impactful innovations for our clients. The GhostDraft team asks questions, pushes boundaries and builds future-proofed solutions that empower our clients to solve today’s problems and succeed in the world of tomorrow.

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The GhostDraft Guarantee

Our unique cloud-based solution empowers you with a new level of control, security and access while reducing the total cost of ownership and hassle of being on premise. We offer dedicated support and training to ensure that you get the full value and functionality of GhostDraft at all times.

Unlimited Access

Unlimited Access

  • Unlimited users
  • Unlimited Studio licenses
  • Unlimited Data Workbench licenses
  • Unlimited communications/document production
  • Unlimited templates


  • Customized workflows
  • Document and web design tools
  • Front office web portal
  • Omnichannel production and delivery
  • Channel preparation
Adaptive Customer Commitment

Adaptive Customer Commitment

  • Annual subscription with flexible value-based pricing
  • Scale up or down usage at annual renewal
  • Support included
Cloud-Based Solution

Cloud-Based Solution

  • No software or hardware to install
  • No maintenance
  • No updates/ upgrades to install
  • Access anytime, anywhere, on any device
  • Comprehensive security with backup and disaster recovery
  • Option to deploy on premise
24-Hour Support


  • Online and in-person training
  • Mentorship programs
  • 24/7 no-fee support
  • Dedicated development team
  • Access to ISO libraries
  • Online support resources

Discover a CCM Solution For The Entire Organization

GhostDraft delivers advanced CCM and document automation capabilities to business users across the entire insurance lifecycle. Contact us to see how we can help your organization build better customer experiences.