GhostDraft Partners with Duck Creek Technologies, Offering Insurers Integrated and Powerful Communications Composition

Last updated: April 18, 2022 | 4 min read

Drive efficiency and customer experience using GhostDraft for Duck Creek


TORONTO – April 19, 2022 – GhostDraft, a leading customer communication (CCM) and document automation solution provider, announced today that it has partnered with Duck Creek Technologies (Nasdaq: DCT), a leading provider of SaaS insurance core systems, to offer insurance carriers a powerful and intuitive customer communication suite seamlessly integrated with Duck Creek. An integration between GhostDraft’s CCM platform and Duck Creek Claims gives insurers the ability to streamline the development and management of all types of claims correspondence, driving efficiency and accelerating turnaround time.


“In today’s competitive market, insurers need to engage customers across all devices for every touchpoint while driving efficiency, compliance, and cost savings,” said Angie Winn, VP of Business Development and Alliances at GhostDraft. “That’s why GhostDraft has integrated with Duck Creek to deliver carriers flexible tools that streamline communications management and get insurers to market faster with engaging experiences.”


GhostDraft’s cloud-based CCM suite makes it easy for business users to create, manage, and deliver personalized omnichannel communications at scale by connecting to data from the Duck Creek system to a document domain model – reducing dependence on IT.


As an integrated solution, GhostDraft for Duck Creek Claims is now available on Duck Creek’s Content Exchange.


“We are excited to partner with GhostDraft to offer our mutual customers a seamless process for highly personalized omnichannel print and digital communications platform through Duck Creek Claims,” said Robert Fletcher, Head of Global Solution Partnerships at Duck Creek. “GhostDraft’s modern SaaS architecture, low code configurability, and deep commitment to customer success make them a welcomed integration partner into the valuable Duck Creek Solution Partner ecosystem.”


About GhostDraft

GhostDraft empowers insurers to transform communications into engaging experiences fast. For over three decades, carriers have used GhostDraft’s intuitive end-to-end customer communications and digital experience platform designed for insurance. As a result, 65+ insurers leverage GhostDraft to streamline the lifecycle of personalized omnichannel communications at scale. The GhostDraft suite integrates into your business to create better experiences, greater efficiency, reduced compliance risk, and more agility. Discover what you can do with GhostDraft:


About Duck Creek Technologies

Duck Creek Technologies (Nasdaq: DCT) is a leading provider of core system solutions to the P&C and General insurance industry.  By accessing Duck Creek OnDemand, the company’s enterprise Software-as-a-Service solution, insurance carriers are able to navigate uncertainty and capture market opportunities faster than their competitors.  Duck Creek’s functionally-rich solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. For more information, visit


GhostDraft Media Contact:

Tori Combs



Duck Creek Technologies Media Contact:

Carley Bunch

Duck Creek Technologies

CCM CCM Technology Customer Communications Customer Experience Digital Experience

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