Kaboodle adds CCM expert GhostDraft to their list of partners

Last updated: June 6, 2023 | 3 min read

TORONTO, Apr. 1, 2019 – Kaboodle, an insurance collaborative that delivers innovative products and services to insurers, announced its partnership with GhostDraft, an innovator in Customer Communications Management (CCM) and document automation. A growing number of Kaboodle’s clients are building customized and unique user experiences to enhance the customer journey, while also improving the bottom line for the insurer. Insurers want the ability to easily create and modify forms and other customer communications without being overly reliant on technical expertise.


GhostDraft’s cloud-based CCM and document automation solution will empower Kaboodle’s business users to easily build and manage customer communications. This includes simple letters to highly complex policy forms, as well as highly-personalized and compliant communications across their customers’ preferred channels. With this partnership, Kaboodle clients can now do the following:

  • Deliver the personalized experience consumers expect across any print or digital channel
  • Build and test batch, on-demand, as well as interactive communications without the need for specialist IT expertise
  • Streamline communications management to ensure compliance, accelerate speed to market, and reduce cost


In today’s digital world, insurance providers must deliver timely, relevant, and personalized communications to meet customers’ ever-changing expectations. GhostDraft is excited to partner with Kaboodle and deliver an intuitive, cloud-based CCM solution to help insurers future-proof their customer communications and document generation processes.


“In the search for a document generation solution partner, we selected GhostDraft. They share our approach to technology and the market,” said Jeff Brown, President of Kaboodle.  “GhostDraft allows us to provide business-driven document creation. This improves our clients’ ability to create and manage all of their policy forms and documents in-house. GhostDraft’s best-of-breed CCM technology, deep industry expertise and value-added solutions like ISO content management make them an outstanding addition to the Kaboodle partner ecosystem.”



About Kaboodle

Kaboodle is an insurance collaborative that delivers innovative products and services to insurers. They enable insurtech startups to merge offerings with established vendors. Kaboodle shares a common vision and ownership structure with founding partners Insuresoft, Covenir, and Red Hawk. Kaboodle’s creation was the assembly of a team of industry experts with offerings aimed at removing friction from insurance processes, thus allowing insurers and their partners to focus on what they do best. Kaboodle is privately held, with offices in Tuscaloosa, AL, University Park, IL, and Worcester, MA. For more information, please visit or email


About GhostDraft

Meet your customers’ changing needs with the leading digital engagement technology for top insurers. GhostDraft’s advanced customer communication and document automation solutions integrate into your business thus creating better experiences, greater efficiency and more agility across any platform. For more information, visit, email, or call 855-776-2016.

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