Celent Names GhostDraft Technology Standout 2023

Last updated: August 10, 2023

TORONTO, August 10, 2023 – GhostDraft, a leading provider of customer communications management (CCM) solutions, is pleased to announce its recognition as a Technology Standout in Celent’s highly regarded 2023 CCM Vendor Report. Celent, a renowned global research and advisory firm focused on technology in the financial services industry, identified GhostDraft for its exceptional technology and innovation in the insurance CCM sector.




Celent’s 2023 CCM Vendor Report evaluates and analyzes leading companies in the customer communications management industry, highlighting advancements, capabilities, and contributions to the field. The Technology Standout distinction underscores GhostDraft’s commitment to delivering cutting-edge solutions that empower businesses to enhance customer engagement, streamline communication processes, and achieve superior customer experiences.

“We are honored to be named a Technology Standout in Celent’s prestigious 2023 CCM Vendor Report,” said Angie Winn, VP of Business Development at GhostDraft. “This recognition is a testament to our relentless dedication to providing innovative CCM solutions that enable insurers to connect with their customers in meaningful ways. It also validates our ongoing efforts to push the boundaries of technology in the pursuit of helping our clients deliver seamless and personalized customer communications.”

GhostDraft’s CCM platform combines powerful document composition capabilities with intuitive user interfaces, enabling organizations to create, manage, and distribute complex customer communications across various channels. The platform’s advanced features facilitate dynamic content creation, template management, regulatory compliance, and multichannel delivery, empowering enterprises to transform their customer communication strategies and optimize operational efficiencies.

The Technology Standout distinction from Celent reaffirms GhostDraft’s position as a forward-thinking leader in the CCM landscape. As insurance carriers increasingly seek innovative solutions to enhance customer interactions and drive speed to market, GhostDraft remains committed to advancing its technology and partnering with organizations to achieve their communication goals.

For more information about GhostDraft’s powerful and intuitive CCM platform, download the full Celent profile.


About GhostDraft

GhostDraft empowers insurers to transform communications into engaging experiences fast. For over three decades, carriers have used GhostDraft’s intuitive end-to-end customer communications and digital experience platform designed for insurance. As a result, 90+ insurers leverage GhostDraft to streamline the lifecycle of personalized omnichannel communications at scale. The GhostDraft suite also integrates into your business to create better experiences, greater efficiency, reduced compliance risk, and more agility. Discover what you can do with GhostDraft:

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