Aspire: GhostDraft Recognized as a Leader for Insurance CCM

Last updated: May 30, 2023 | 5 min read

TORONTO, July 28, 2022GhostDraft has been named a leading provider of customer communications management (CCM) solutions in the 2022 Aspire Leaderboard for Insurance. Aspire’s Leaderboard provides an interactive tool to visualize and rank CCM solution and service vendors based on capabilities, strategic direction, and industry focus.


GhostDraft gained high marks for customer benefits and platform strength. Aspire also highlighted the following benefits of GhostDraft:

  • Extremely deep expertise in the insurance space
  • A cloud-native solution highly tailored to the insurance vertical and runs on the Azure platform
  • Transparent, flexible subscription pricing
  • Flexible architecture, loosely connected APIs, designed not as a standalone product but as an extension of environments customers already work in
  • Native integration with insurance core systems like Guidewire and Duck Creek
  • Extensive library of ISO-specified business forms, including subscription service complete with continuous monitoring and maintenance
  • Business user-friendly software that includes more advanced options for technical IT users

A word from our CEO

“GhostDraft is grateful to be honored as a top provider in Aspire’s CCM Leaderboard, which is a huge achievement. We are driving success for so many carriers, and this award is a direct result,” said Wayne Toms, CEO of GhostDraft. “We are also on a mission to help insurers drive speed to market and digital transformation through a powerful and intuitive communications lifecycle suite.”


GhostDraft’s primary focus is ensuring success for our insurance clients. From product development to support, everything we do is to improve the working lives of our clients. GhostDraft focuses solely on the insurance industry, providing an experienced team and specialized offerings, including pre-built ISO libraries. GhostDraft’s insurance focus has also driven us to deliver the best capabilities required for this industry.

GhostDraft 360

This is why we built GhostDraft 360, to completely reinvent and automate the end-to-end communications process workflow for insurance carriers. In fact, we are the first vendor to offer tools for product managers to research and design new products, compliance to manage filing for state-level Department of Insurance approval, and business users to manage the specification requirements in a standardized way. All our new modules also integrate with GhostDraft’s trusted document automation tools to provide a new efficiency level by removing manual processes and team silos.


GhostDraft offers modern, cloud-native products integrated with the best industry solution providers. Our intuitive platform is designed for business users and provides a unique Document Domain Model architecture. Also, our true SaaS suite enables our clients with an all-inclusive annual subscription.


Aspire Disclaimer

The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications Services Ltd. and is based on the findings and opinions of Aspire’s consultancy organization. Aspire does not endorse any vendor, service provider, product, or service included in the Aspire Leaderboard. For tailored RFP support, please contact the Aspire team here.


About Aspire

Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (CCM) and Customer Experience Management (CXM) industries. Through deep market expertise and global insights, Aspire works with technology providers, service providers, enterprises, and investors to help them achieve their CCM goals. Find more information about how Aspire is helping organizations navigate the complexities of the customer communications world at


About GhostDraft

GhostDraft empowers insurers to transform communications into engaging experiences fast. For over three decades, carriers have used GhostDraft’s intuitive end-to-end customer communications and digital experience platform designed for insurance. As a result, 65+ insurers leverage GhostDraft to streamline the lifecycle of personalized omnichannel communications at scale. The GhostDraft suite integrates into your business to create better experiences, greater efficiency, reduced compliance risk, and more agility. Discover what you can do with GhostDraft:

CCM CCM Technology Customer Communications Customer Experience Digital Experience

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