Discover GhostDraft for Guidewire ClaimCenter

Learn how GhostDraft’s integration with ClaimCenter using the Built by Guidewire functionality creates a workflow that's efficient, intuitive, and fully embedded into the claims experience, empowering adjusters to communicate clearly, accurately, and confidently at every step.

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GhostDraft Communications Management, a Built by Guidewire solution seamlessly integrated with ClaimCenter, empowers insurers to create personalized, compliant claims communications while giving adjusters the flexibility they need to resolve claims faster and improve customer experiences. Business users can create, manage, generate, and deliver claims correspondence directly within Guidewire ClaimCenter using intuitive tools designed specifically for insurance.

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Key Features:

Seamless ClaimCenter Integration - Create, edit, preview, and generate claims communications directly within Guidewire ClaimCenter without disrupting workflows.

Interactive Claims Communications - Empower users to create personalized communications through guided dialogues, data capture experiences, configurable content, and real-time document previews.

Flexible Authoring with Governance Controls - Allow adjusters to enter free-form content, upload or edit documents in Microsoft Word, and personalize communications while maintaining compliance through locked components, approved content, and configurable approval workflows.

Business User-Friendly Experience - Provide claims teams with intuitive tools to create, manage, and maintain communications with less reliance on IT resources.

End-to-End Document Management - Streamline the entire claims communication lifecycle from creation and review through generation and delivery within a unified platform.

Cloud-Native Scalability - Support high-volume document generation and claims operations with a modern cloud-native platform built for performance, reliability, and growth.

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