GhostDraft 360

Streamline every step of your forms and document processes, from inception to delivery, in one powerful and intuitive suite.

The All-in-One Platform for Insurance Communications

GhostDraft 360 streamlines the entire communications lifecycle so insurers can move faster, reduce risk, and deliver a better policyholder experience with less complexity.

Create with Confidence

Empower business users to build, personalize, and manage content without IT bottlenecks.

Accelerate Time to Market

Speed up product launches with reusable content, templates, and automation.

Stay Compliant at Scale

Control content, approvals, and versioning across teams and jurisdictions with full auditability.

Integrate Seamlessly

Connect effortlessly with core systems, data sources, and filing platforms to streamline operations.

One Platform to Manage All Your Communications Work

From language creation to document deployment, GhostDraft 360 unifies your communication lifecycle across two purpose-built suites: Originate Suite for creating and governing content, and the Activate Suite for automating and personalizing it at scale.

Hub

Hub

Your centralized workspace to manage users, projects, roles, and environments across the entire GhostDraft 360 platform.

Key Features

  • Organize and manage users, permissions, and access levels
  • Track project progress and activity across modules
  • Control and configure multi-environment deployments
  • Set up role-based access for internal and external teams
  • Gain visibility into workflow status and platform usage

Content Library

Content Library

Securely organize, store, and manage all form documents, supporting assets, and historical versions in one centralized repository.

Key Features

  • Store and categorize form files, supporting documents, and metadata
  • Maintain a structured archive of versioned and approved documents
  • Enable file-level access controls and permissions
  • Track file changes and history across workflows
  • Integrate with other modules for seamless document access and linkage
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Design

Design

Streamline the creation, modification, and collaboration of insurance and policy forms using Microsoft Word with full audit control.

Key Features

  • Generate, assign, and track new form requests and edits
  • Use smart search to find reusable language, clauses, and prior content
  • Build and update forms in Word with automated version control
  • Collaborate in real time with editing, commenting, and redline comparisons
  • Ensure compliance with full audit trails and readability checks
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File

File

A web-based module that simplifies and streamlines your insurance form filing process across all jurisdictions.

Key Features

  • Automatically generate and organize state-specific filing packets
  • Compare filings side-by-side to track changes and updates
  • Submit and manage filings with integrated FilingRamp support
  • Track filing status and maintain a complete audit trail
  • Centralize and store filing history for easy reference and compliance

Specify

Specify

Capture and manage form requirements quickly with standardized, collaborative tools for business analysts and non-technical users.

Key Features

  • Import and auto-create form specs from various formats
  • Track changes with versioning and annotations
  • Initiate projects directly in Studio or Workbench
  • Link requirements to forms and multimedia with rules
  • Build reusable data dictionaries on the fly
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Studio

Studio

An intuitive authoring environment where business users create and personalize templates with rules, data, and omnichannel formatting.

Key Features

  • Author interactive, batch, and on-demand templates
  • Use drag-and-drop design with natural language rules
  • Add variable data, logic, and repeating data
  • Build multilingual and omnichannel templates
  • Access and reuse approved content and layouts
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Workbench

Workbench

Map data from core systems into the domain model for consistent, reusable templates and simplified maintenance.

Key Features

  • Map once, reuse across multiple templates
  • Support data from XML, JSON, REST, SQL, and more
  • Define and transform data using JavaScript
  • Maintain templates across multiple core systems
  • Adapt easily to system migrations or consolidations
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Configuration Manager

Configuration Manager

Control workflows, reporting, and document assembly with a powerful module for automation, customization, and visibility.

Key Features

  • Build custom workflows with 20+ prebuilt steps
  • Configure effective dates and jurisdictions
  • Log and troubleshoot errors with detailed reports
  • Assemble individual documents into packages
  • View user activity and usage stats across modules
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Review

Review

Collaborative, web-based review and approval tool for stakeholders to test, compare, and comment on documents.

Key Features

  • Invite stakeholders to review and approve
  • Test with pre-configured scenarios or create new ones
  • Compare versions and specs side-by-side
  • Log and track issues with assignments
  • Approve or reject with comments and visibility
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Test

Test

Automate and manage regression, scenario, and batch testing to ensure communications meet your business and technical requirements.

Key Features

  • Automate batch and regression testing
  • Configure master test documents for comparison
  • Receive real-time pass/fail test reports
  • Approve or investigate failed test cases
  • Test content, workflows, and mappings individually or together

Publish

Publish

Manage and track deployments efficiently across environments with version control, history, and cleanup tools.

Key Features

  • Bundle and promote Solutions across environments
  • Track deployment status and version history
  • Bulk move, copy, or disable artifacts
  • Automate cleanup with retention policies
  • Ensure auditability across release cycles
Originate Suite

The Originate Suite empowers product, legal, and compliance teams to create, manage, and approve personalized content with confidence and control.

Activate Suite

The Activate Suite streamlines automation and delivery, enabling IT and operations teams to generate and distribute communications at scaleβ€”faster, more efficiently, and with full compliance.

Trusted by 120+ Insurers

How Other Insurers Succeed with GhostDraft

Discover how insurers are transforming communications, accelerating speed to market, and delivering better customer experiences with GhostDraft.

Harford Mutual Insurance

Harford Mutual Achieves 54% Straight-Through Processing

Challenge

Harford Mutual needed to modernize its policy system and agent portal to improve straight-through processing and reduce manual work.

The Solution

Integrated with Sapiens, GhostDraft enables real-time document generation, allowing agents to quote, bind, issue, and access documents instantly.

The Results

Harford Mutual achieved 54% STP and doubled premium volume through its new agent portal.

United Heritage

United Heritage Creates Consistent Communications with GhostDraft

Challenge

United Heritage needed an automated, efficient CCM solution to create standardized customer-facing communications for all their insurance companies.

The Solution

Integrated with Sapiens, GhostDraft delivers a seamless experience for United Heritage users to create, modify and deliver communications in a collaborative environment with version control.

The Results

United Heritage easily delivers consistent, compliant communications efficiently.

Arrowhead General Insurance

Arrowhead General Gets to Market Faster with GhostDraft

Challenge

Arrowhead needed to streamline the creation and deployment of bureau-based forms to improve agility and speed to market.

The Solution

Partnering with Insurity and GhostDraft, Arrowhead gained a powerful solution for rapid development and maintenance of bureau-based forms in a cloud

The Results

Arrowhead now brings ISO lines to market faster while maintaining compliance and minimizing internal resource demands.

Recognized by Industry Experts

Analysts and other industry experts consistently name GhostDraft a top performer in insurance communications and document automation.

  • 2025 CCM Technology Standout by Celent
  • 2024 Dominate CCM Provider by Datos Insights
  • 2023 Insurance AnyPrem CCM Software Leader by Aspire
  • 2023 CCM Technology Standout by Celent
  • 2021 CCM Contender by Novarica

Frequently Asked Questions

What are popular GhostDraft capabilities?

GhostDraft offers intuitive template authoring, omni-channel delivery, end-to-end forms management, built-in ISO and AAIS content libraries, rich text support, omnichannel delivery, and flexible integration with core systems.

Is my data secure with GhostDraft?

Absolutely. GhostDraft is SOC 2 Type II Certified. The platform does not store customer data, and all data is encrypted during transit.

Does GhostDraft integrate with my core system and other tools?

Yes. GhostDraft is pre-integrated with 15+ leading insurance core systems and platforms. Using flexible APIs, you can integrate your GhostDraft instance with almost any other tool.

How long does it take to implement GhostDraft?

The average time to go live with GhostDraft for one line of business is 90 days or less.

How is GhostDraft different from other solutions?

GhostDraft goes beyond document automation. Our 360 platform covers every step of the insurance communications lifecycleβ€”from content creation and collaboration to compliance, delivery, and maintenance. Purpose-built for insurance, GhostDraft empowers business users, integrates seamlessly with your core systems, and comes with pre-built content libraries to help you drive operational efficiency.

Need More Info on Our Solutions?

Discover how GhostDraft can help you create better experiences, greater efficiency and more agility across any platform.

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