Billing

Consolidate statements and reduce errors with customer billing documents that are easy to read, personalized, and delivered across digital channels.

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Optimize Your Billing and Get Paid Faster

Improvements to your billing process will not only help you generate timely statements but also deliver clear, omnichannel billing documents to your customers – reducing customer confusion and time to payment.

Expedite speed to payment
Enable efficiencies
Deliver clear communications
Cut costs

Deliver Bills Directly to Your Customers

Business users can easily generate and deliver compliant billing statements to customers’ channel of choice. They can also send digital notifications to customers to let them know that their bill has arrived. Not only does this reduce the waiting period for print mail, but you also increase your speed to payment by delivering statements directly into your customers’ hands.

Empower Your Business Users

Transfer billing document creation and delivery from the IT department to non-technical business users. This empowers users to efficiently produce billing documents in large volumes, while simultaneously personalizing the content and the delivery channel for each customer.

65% of large insurers are currently making changes to their billing system, the most of the three core systems.”

Celent

Deliver Clear Communications to Cut Costs

Give business users the authoring power to easily create and deliver clear, compliant customer-facing billing statements. This not only improves the experience but also reduces the number of confused customers contacting the call center for help. Business users can also deliver omnichannel billing statements to reduce printing and mailing costs.

Stay in control of your claims

GhostDraft 360 is the only platform built to manage the full insurance communications lifecycle. It empowers product, compliance, IT, and business teams to collaborate in one place—creating, managing, and delivering personalized, compliant documents with speed. From drafting to delivery, GhostDraft streamlines every step of the insurance forms and document process to help you drive operational efficiency and speed to market.

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