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GhostDraft Solutions
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Learn why GhostDraft is the choice for end-to-end creation and delivery of personalized customer communication.

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Document composition and delivery software that brings you enterprise-class CCM at a fraction of the cost.

GhostDraft Cloud automates the entire process, from composition to multichannel delivery of personalized customer communication, through a cloud-based service delivered as a highly-affordable monthly subscription.

Deployed through the Microsoft Windows Azure™ platform, GhostDraft Cloud provides the highest levels of security, availability, and scalability for automating the production of every customer communication you create.

GhostDraft Cloud’s multi-channel communication capabilities help ensure that you reach your customers with the right message, in the right place, at the right time. From single-page letters to complex contract documents, GhostDraft helps you engage with customers on a more personal level.

Key features include:

  • Fast and simple integration with your core applications
  • Flexible document creation, with support for multiple output formats from a single source
  • Multichannel production, with print, email, web presentment and SMS support 
  • Close quality control, with live audit of jobs in process
  • Document management, with rapid search and retrieval from a secure, encrypted repository
  • Visibility and control, with role-based access to operate and monitor the entire process
 

A stellar customer experience at every touch point: With GhostDraft Cloud you can automate the entire document lifecycle, from creation to document delivery and retrieval, with complete control at every step, for a customer experience that drives higher retention and profitable growth.

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did you know?

85% of executives surveyed consider the “relevancy and timeliness of interactions with customers” as important elements of a positive customer experience.

Source: Bloomberg Businessweek